Holiday Let Turnover Report Form Template

What is the holiday let turnover report form template?

Between one guest leaving and the next arriving, a holiday let needs cleaning, fresh linen, restocking and a check for anything broken or missing. When that's done by a cleaner or a cleaning company, the host needs to know it's been done — and needs evidence quickly if a guest has caused damage. A holiday let turnover report gives the cleaner a checklist and gives the host a dated record of every changeover.

This template opens with the changeover details and "How was the property left?" — if there are signs of a party or more guests than booked, it asks what was found. "Cleaning done" is a grid by area, followed by beds made and linen and towels sent to laundry. The restock checklist covers toiletries, kitchen supplies, bin bags, welcome packs and cleaning supplies, with a box for what's running low. Damage, missing items, things guests left behind and maintenance issues are recorded with photos, and the final page confirms the property is ready.

It runs on FileIt's Forms app on a phone. Cleaners don't need a FileIt account, and each turnover is filed as a PDF in your vault.

Who uses a holiday let turnover report form?

• Changeovers at a single holiday cottage
• Cleaning companies reporting to several hosts
• Same-day turnovers where timing is tight
• Recording guest damage with photos for a claim to the booking platform
• Tracking consumables so restocking doesn't run out
• Passing maintenance issues straight to the host

Questions on this holiday let turnover report form

27 questions over 4 pages · includes signature, file upload, conditional questions, multiple pages, ratings.

The holiday let turnover report form, page by page

1 Changeover

Cleaner, date, property, the departing guest's booking reference, start time, next check-in date and whether it's a same-day turnover. "How was the property left?" ranges from tidy to signs of a party, which asks what was found.

2 Cleaning & linen

The "Cleaning done" grid marks kitchen, bathrooms, bedrooms, living areas, floors, bins and outdoor areas as done, issue or N/A. Beds made, linen sets and towels sent to laundry, and whether any linen or towels were stained or damaged.

3 Restock & issues

A restock checklist, "Running low on", then "Any damage or missing items?" with a description of what, where and whether it looks like guest damage or wear. Items left behind ask what and where they're stored. Maintenance issues and up to ten photos complete the page.

4 Ready for guests

Final checks — windows and doors locked, heating or AC set, lights off, keys or lockbox reset, Wi-Fi working, house guide in place — and "Ready for the next guests?" If not, the cleaner says what's stopping it. Finish time and an optional signature close the report.

Make the template yours

• Turn the property question into a dropdown if you manage several lets
• Edit the restock list to match what you provide
• Add rows to the cleaning grid for hot tubs, saunas or games rooms
• Notify the host and co-host on every report
• File reports into a vault folder per property
• Add a question for laundry bag counts if you use a laundry service

Tips for a better holiday let turnover report form

• Photograph damage before cleaning up
• Report damage the same day — booking platforms often have short claim windows
• Keep lost property somewhere consistent and record where
• Use the low-stock box to plan your next supply run
• Check the Wi-Fi every time — it's a common guest complaint
• Pass maintenance issues on before the next guests arrive

Holiday let turnover report form: frequently asked questions

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Templates are a starting point. Check that the questions and any wording about consent, privacy or terms suit your situation and the rules where you are. Page last reviewed 2026-10-01.