What is the client project feedback form template?
At the end of an engagement, clients rate how an agency, consultant or freelancer understood their goals, communicated, delivered on time and budget, and whether they'd work together again. Start from this template in FileIt Forms, adjust it in the designer, then share it by link or send it to people by email. Each response is saved as a PDF in your FileIt vault.
Questions on this client project feedback form
18 questions over 3 pages · includes conditional questions, multiple pages, ratings.
1 The project
- Your name*
- Company
- Email*
- Project name*
- Completion date
- What did we do for you?* Strategy or consulting · Design · Development · Marketing · Content · Training
2 How we did
- How did we do on…* Poor · Fair · Good · Very good · Excellent
- Did the project achieve what you set out to do?* Fully · Mostly · Partly · Not at all · Too early to tell
- What difference has it made so far?
- Final cost compared with the estimate Under the estimate · On the estimate · Over, but agreed in advance · Over, unexpectedly
- Anything that frustrated you?
3 Looking ahead
- Overall, how satisfied are you?*
- How likely are you to recommend us to a colleague?*
- Would you work with us again?* Yes · Maybe · No
- Anything coming up we could help with?
- May we use your comments as a testimonial?
- How should we credit it?* asked only when it applies Full name, role and company · First name and company · Company only · Anonymously
- Would you like a review call with your account lead?
Every response becomes a PDF in your vault
- Start from this template. It opens in the FileIt Forms designer — change any question, add pages, set the rules for when questions appear.
- Share it. Turn on a public link, or send it to people by email, each with their own link. They don’t need a FileIt account.
- Get the answers as PDFs. Each response is saved as a PDF in the vault folder you choose, with uploaded files attached — and listed in a Responses table you can export to CSV.