What is a security services agreement?
A security services agreement is the contract between a security company and a client — a business, property manager, construction firm or event organiser — for static guards, mobile patrols, event security or concierge security. It sets what officers will do, when, under whose instructions and within what legal limits, and who carries which risks if something is stolen or someone is hurt.
This template records the site, service type, hours and staffing, main duties (pre-filled with access control, patrols, CCTV, alarms and reporting) and whether officers are unarmed or armed where lawful. It requires written post orders, licensed and trained officers who remain the provider's employees, lawful and reasonable use of force, daily logs and written incident reports within 24 hours, and the client's duties for access, facilities and site systems. It covers hourly and holiday rates, invoicing, rate changes, notice, a non-solicitation of officers that depends on local law, insurance and liability.
- Best for
- Security guard companies, patrol services and event security firms
- Signed by
- The security company and the client
- Services
- Static guarding, mobile patrols, event security, concierge
- Length
- About 3 pages, initialled on every page
When to use a security services agreement
- Overnight guarding of a construction site
- Mobile patrols of a business park or warehouse
- Door and crowd security for a festival or concert
- Front-desk concierge security for an office building
- Temporary guards after a break-in
What you fill in
20 blanks, then the name and email of each person who signs: security company, client.
1 The parties
- Security company (your business)*
- Your email*
- Company licence or registration
- Client*
- Client email*
2 The service
- Site or event address*
- Service* static guarding · mobile patrols · event security · static guarding and mobile patrols · concierge and front-desk security
- Hours and staffing*
- Main duties*
- Officers will be* unarmed · armed, where licensed and lawful
- Start date*
- End date (for a fixed period or event)
3 Rates and payment
- Currency*
- Rate per officer hour*
- Public holiday and short-notice rate
- Payment is due* within 14 days of each invoice · within 30 days of each invoice · in advance for each week · in advance for the event
- Invoicing* weekly · every two weeks · monthly · after the event
4 Term
- Notice to end (days)*
- Public liability insurance (amount)
- Governing law*
5 Who signs
- Security company signature and date, job title, initials on every page · The security services company.
- Client signature and date, job title, initials on every page · The business, property manager or event organiser buying the service.
What the security services agreement covers
- The service
- Officers
- Reporting
- The Client's responsibilities
- Rates and payment
- Term and ending the agreement
- Insurance and liability
- General
Using the security services agreement, step by step
1 Describe the service
Enter the site address, choose the service type, and set out the hours and staffing and the main duties.
2 Set officer details
Choose unarmed or armed (only where licensed and lawful), add your company licence, and set the start date and any end date.
3 Enter rates and invoicing
Enter the rate per officer hour, the holiday and short-notice rate, invoicing frequency and payment terms.
4 Add notice and insurance, then send
Set the notice period and your public liability cover, then send the agreement to the client's authorised signer.
Tips before you send it
- Write the post orders with the client before the first shift — the agreement requires them, and they guide officers in the moment.
- Most places license both security companies and individual officers; keep copies of officer licences on file.
- Agree the client's named contacts and escalation order for incidents in the post orders.
- If statutory wage rates change, use the 30-day rate-change notice rather than absorbing the cost.
Sign it online in minutes
- Fill in the blanks. Names, dates and amounts go straight into the agreement — the preview shows exactly where.
- Name who signs. Tick “This is me” for your own part. FileIt builds the PDF with every signature, date and initials box on the right line, and you can check or move anything before sending.
- Send it. Each signer gets a secure link and signs from any device — no account needed. The signed PDF, with an audit trail and a Certificate of Completion, is filed in your vault and emailed to everyone.
Security services agreement: frequently asked questions
Are the guards the client's employees?
No. Officers are the provider's employees or contractors, and the provider is responsible for their pay, supervision, taxes and insurance. The client can ask for an officer to be replaced.
What force can officers use?
Only what the law allows and is reasonable in the circumstances, mainly to protect people. The client agrees not to ask officers to do anything unlawful, such as unlawful searches or detentions.
Is the security company liable if something is stolen?
Only if the loss was caused by its officers' negligence or misconduct. Security reduces risk but can't prevent all loss, and the provider doesn't insure the client's property.
Can the client hire the guards directly?
The agreement asks the client not to employ officers who worked at the site for six months after it ends without the provider's agreement. Whether that can be enforced depends on local law.
Is this template free?
Yes. It's free with FileIt eSignature, and the client signs from an emailed link without an account.