What is a septic service agreement?
A septic system works quietly until it doesn't, and regular pumping and checks are the cheapest way to keep it that way. A septic service agreement sets a schedule so the owner doesn't have to remember, and makes clear what a routine visit includes and what it doesn't.
This template covers a single pump-out or a recurring plan for conventional tanks or aerobic and advanced systems. It records the system, where the tank is believed to be, an editable list of services at each visit, and the schedule. It sets the owner's access duties, hand digging to buried lids with an optional charge, and keeping the truck off the tank and drain field. After each visit the company gives a findings report, which the agreement explains is a record of what could be seen, not a guarantee or a sale inspection. It covers lawful disposal and required reporting, repairs quoted separately and approved first, the price per visit with optional extra-volume charges, price changes on notice, and ending the plan.
- Best for
- Septic pumping and maintenance companies
- Signed by
- The service company and the property owner
- Covers
- Schedule, access, findings report, disposal, repairs, price
- Length
- About 2 to 3 pages, initialled on every page
When to use a septic service agreement
- A three-yearly pump-out plan for a family home
- Twice-yearly servicing of an aerobic treatment unit
- A one-off pump-out for a newly purchased rural property
- A rental owner keeping a maintenance record for a tenant-occupied home
- Regular servicing for a small business or holiday cabin on septic
What you fill in
18 blanks, then the name and email of each person who signs: service company, property owner.
1 The parties
- Service company (your business)*
- Your phone or email*
- Licence or registration (optional)
- Property owner*
- Owner phone or email*
2 The system
- Property address*
- System description*
- Where the tank is (if known)
3 The service
- Services included*
- Service schedule* a single service visit · every year · every two years · every three years · every four years · every six months, for aerobic or advanced systems · as recommended at each inspection
- First service date*
4 Price and payment
- Currency*
- Price per service visit*
- Charge for volume above the standard (optional)
- Charge for locating or digging up buried lids (optional)
- Payment is due* on the day of each visit · within 14 days of each invoice · within 30 days of each invoice
5 Other terms
- Notice to end the agreement (days)*
- Governing law*
6 Who signs
- Service company signature and date, job title, initials on every page · The septic service business.
- Property owner signature and date, initials on every page · The owner of the property, or a tenant or manager authorised by the owner.
What the septic service agreement covers
- The system and the service
- Access and locating the tank
- Findings report
- Disposal
- Repairs outside the scope
- Price and payment
- Ending the Agreement and general
Using the septic service agreement, step by step
1 Describe the system
Enter the property, a short description of the tank and drain field, and where the owner thinks the tank is.
2 Set the service
Edit the pre-filled list of what happens at each visit, choose the schedule and enter the first service date.
3 Price it
Enter the price per visit, optional charges for extra volume and digging up buried lids, and the payment terms.
4 Terms and send
Set the notice period to end the agreement and the governing law, then send it to the owner to sign.
Tips before you send it
- Many places license septic pumpers and haulers, and some require pump-outs to be reported. Check local rules for your area.
- Suggest risers if lids are buried deep. They make every future visit quicker and cheaper.
- Keep each findings report with the system's records. Buyers and lenders often ask for maintenance history.
- A routine service report isn't a property-sale inspection. The agreement says so, and those inspections may need a specific standard.
Sign it online in minutes
- Fill in the blanks. Names, dates and amounts go straight into the agreement — the preview shows exactly where.
- Name who signs. Tick “This is me” for your own part. FileIt builds the PDF with every signature, date and initials box on the right line, and you can check or move anything before sending.
- Send it. Each signer gets a secure link and signs from any device — no account needed. The signed PDF, with an audit trail and a Certificate of Completion, is filed in your vault and emailed to everyone.
Septic service agreement: frequently asked questions
How often should a septic tank be pumped?
It depends on the tank size, household size and type of system, and some places set minimum intervals. The agreement lets you choose a schedule, including one recommended at each inspection.
Is the findings report a septic inspection for a home sale?
No. It records what could be seen and measured during the service. Inspections for a sale, permit or lender are arranged separately.
Are repairs included?
No. Broken baffles, pumps, alarms, pipes and drain field work are quoted separately and done only with the owner's written approval, except temporary steps to make an open tank safe.
What if the property is sold?
The owner tells the company, and the agreement ends unless the buyer agrees to take it over.
Can I sign it electronically?
Yes. E-signatures are generally valid for service agreements in the US, UK, EU and Canada. FileIt keeps an audit trail with the signed PDF.